Contact the team
Need to contact us? Find out how on this page.
Contact Us
Get in touch
We love to chat about your travel plans and are happy to talk if you have any questions.
Head Office
4-7-8, Perumahan Makmur Cameron Jaya, 39000 Tanah Rata, Cameron Highlands, Pahang Darul Makmur, Malaysia
Frequently asked questions
Have more questions? Contact us.
How do I book a tour?
You can book directly through our website by selecting your preferred tour and filling out the booking form. Once your booking is confirmed, you will receive a confirmation email with all details.
What payment methods are accepted?
We accept secure online payments via credit/debit cards and major online payment gateways. All transactions are protected to ensure your safety.
Can I customize my tour?
Yes! We offer personalized travel experiences. Contact our team to discuss your preferences, and we’ll tailor the itinerary to your needs.
Are the tours suitable for families and solo travelers?
Absolutely. Our tours are designed for all types of travelers, including families, couples, and solo adventurers. Activities and accommodations are chosen to suit different groups.
What is your cancellation and refund policy?
Cancellations can be made via our website or by contacting our team. Refund eligibility and timelines are summarized in our FAQ, and full details are provided in our Refund/Cancellation Policy page.
Do you provide travel insurance?
Travel insurance is not included by default, but we highly recommend it. You can arrange your own insurance or consult our team for recommended providers.